Cancelling Your OrderUpdated 2 days ago
If you placed your order less than 90 minutes ago, you can cancel it and receive a full refund. Just click here and enter your email address and order number to get started.
If it’s been more than 90 minutes, your order may already be in processing at our fulfilment centre, which limits our ability to make changes. But don’t worry - our dedicated Comfort Consultants are here to help. Reach out to us here, and we’ll do our best to assist.
Important note:
Our fulfilment team works quickly to get your order on its way, so while changes aren’t always possible, we’ll always try our hardest to support you.
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Related articles: Changing Shipping Address, Returns & Exchanges Policy, Order Delays (Dispatch or Transit)