Changing Shipping AddressUpdated 2 months ago

If your order was placed less than 90 minutes ago, you can update your delivery address, email, or other personal details. Simply click here and enter your email address and order number to make these changes. 

If it's been more than 90 minutes since you placed your order, please reach out to us here. Our dedicated comfort consultants will investigate your request. 

Please be aware that our orders are processed swiftly at our fulfilment centre, so we may have limited flexibility, but we'll certainly do our utmost to assist you. 

If your order has already shipped, don’t panic! You may be able to redirect it via the Australia Post tracking links provided on your shipping confirmation email. 

Important:

We’re unable to retrieve or redirect orders that have already been successfully delivered to an incorrect address. Please double-check your details at checkout to avoid any issues.