Returns & Exchanges PolicyUpdated 2 days ago

If you’re not completely happy with your purchase, you can return your item(s) within 30 days of delivery.

How to Start a Return

Visit our online return portal.
Follow the guided steps - you’ll see the exact return shipping fee before you confirm.
You’ll receive instructions on how to package and post your return.

Return Eligibility

Your return must be initiated and posted within 30 days of receiving your order.
Items must be in ‘as new’ condition, including original packaging, swing tags, boxes, ribbons, and any specialty wrapping.
Items marked “Final Sale” or “Non-Returnable” cannot be returned unless faulty.

Refunds & Fees

The return shipping fee will be deducted from your refund. The exact amount is shown during the return process.
Shipping fees are non-refundable. Once your order has been dispatched, we cannot refund shipping charges.
If you return part of a bundle, the bundle discount will no longer apply. The items you keep will be charged at the current sale price, and your refund will reflect the difference.

Need Help?

If you have any questions or need assistance, please reach out to our Comfort Consultants here.

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