š¦ Shipping, Delivery & Returns
Shipping & Delivery Overview
At The Oodieā¢, we want your cosy order to arrive as quickly and safely as possible! Here's a quick summary of everything you need to know. Related searches: delivery times, order tracking, track my order, where is my order, free shipping, internation
Pre-Orders
A pre-order lets you secure your favourite Oodieā¢ items before they arrive at our fulfilment centre. Weāll ship your order as soon as the stock is available - usually on or close to the estimated date listed on the product page. Please note:. If you
Tracking Your Order
We know youāre excited to receive your Oodieā¢ order!. We work with several trusted couriers to deliver our parcels. Our fulfilment partners will automatically select the courier based on your location, parcel size, and delivery speed - this canāt be
Returns & Exchanges Policy
If youāre not completely happy with your purchase, you can return your item(s) within 30 days of delivery. If you ordered through the AU website:. If you have any questions or need assistance with your return, please reach out to our Comfort Consulta
Shipping Protection Explained
We know how important it is for your Oodieā¢ to arrive safe and sound. That's why we offer SavedBy Package Protection - an optional add-on at checkout that helps cover the cost of your order if something goes wrong in transit. Note: If you choose not
Returns Timeline: What Happens After You Send It Back
We want your return experience to be as smooth and stressāfree as possible. Hereās what happens once youāve sent your Oodieā¢ order back to us. 1. Your Return Begins Its Journey. After you lodge your return and drop it off, your parcel travels back to
Shopping from Outside Australia or New Zealand?
At The Oodieā¢, we have dedicated websites and local fulfilment centres around the world so you can get your cosy fix no matter where you are!. We currently ship locally in the following regions:. Please note that we are unable to ship between regions
Delivery Investigations
If your order hasn't arrived or if something doesn't seem right with your delivery, we'll open an investigation with the carrier straight away. Here's what to expect in terms of timeframes and how the process works.Timeframes by enquiry typeThe time