Shipping & Delivery OverviewUpdated a month ago

At The Oodie™, we want your cosy order to arrive as quickly and safely as possible! Here's a quick summary of everything you need to know.

• Standard Shipping: Free for orders $120 and over. $9.99 for orders under $120.
• Express Shipping: Available for AU orders only; NZ excluded. 
• Shipping to New Zealand:  Prices at checkout will show in AUD; shipping cost will depend on the weight of your order.  

• Shipping Protection: Add for just a small fee at checkout to protect your order against loss, theft, or damage.
• Orders are processed within 1-3 business days. During peak periods, processing times may be slightly longer.
• For New Zealand orders, please allow 1 to 3 business days for us to prepare your order, plus 4 to 7 business days for shipping once dispatched.
• You'll receive a tracking link via email once your order is dispatched. Use the tracking link in your dispatch email to follow your order's journey.
• New Zealand orders are delivered by NZ Post for final-mile delivery. You'll receive an NZ Post tracking number once your order is dispatched.
• To get the most accurate and up-to-date tracking info, we recommend downloading the relevant courier app.
• Your order may arrive in multiple parcels if shipped from different fulfilment centres. You'll receive a separate tracking link for each one.
• If your order is being delivered to a PO Box, it will be shipped via Australia Post.
• For New Zealand orders over $1,000 NZD, NZ Customs requires a separate clearance process, and any applicable duty fees are the customer's responsibility. For most orders, any duties are already included in your shipping cost.

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Related articles: Tracking Your Order, Shipping Protection Explained, Returns & Exchanges Policy, Pre-Orders, Returns Timeline: What Happens After You Send It Back