Tracking Your OrderUpdated 15 days ago
We know you’re excited to receive your Oodie™ order!
We work with several trusted couriers to deliver our parcels. Our fulfilment partners will automatically select the courier based on your location, parcel size, and delivery speed - this can’t be changed at checkout.
You can track your order using the link that matches your courier below. For the most accurate, real-time updates, we recommend downloading the courier’s app where applicable.
Our Delivery Partners
Aramex
- Download the Aramex app to receive live tracking updates and notifications.
- Tracking Page
Australia Post
- Download the Australia Post app for live tracking and instant notifications.
- Tracking Page
Couriers Please
Direct Freight Express
NZ Post
- Used for final-mile delivery on all New Zealand orders.
- Download the NZ Post app for live tracking and instant notifications.
- Tracking Page
StarTrack
Team Global Express
Dispatch Information
- Once your order has been dispatched (usually within 1 - 3 business days), you’ll receive an email with your tracking number.
- Please note that dispatch times may be slightly longer during peak periods.
- For New Zealand orders, please allow 4 to 7 business days for shipping once dispatched, in addition to the standard 1 - 3 business day processing time.
Need Help?
- Has it been more than 5 business days since you placed your order and you haven’t received a dispatch notification?
- Please reach out to our Comfort Consultants here, and we’ll be happy to look into it for you.
If you have any other questions or need help with tracking, our team is always here to assist 💛
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