Why have I received multiple parcels?Updated a month ago

No need to stress! To get your order to you as quickly as possible, we sometimes ship items from different fulfilment centres. This means your order may arrive in separate parcels, each with its own tracking link.

If you've only received part of your order, check your dispatch emails for any additional tracking links. If something is missing or you have any concerns, reach out to our Comfort Consultants, and we'll look into it for you!

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