FAQ's
Can I get a refund if the price of my item drops after purchase?
Thank you for your interest in our pricing policy. We understand that it can be disappointing when a purchased item is later offered at a discounted rate due to our ongoing promotions. Our sales and promotional offers are subject to change at any tim
How can I check if my order confirmation email was sent?
If you did not receive an order confirmation email, please check your spam or junk folder as sometimes these emails may be misdirected. If it's not there, please contact our team with your purchasing details. We will confirm if your order was success
How do I wash my Oodie™ Original?
To wash an Oodie™ Original, use a cold wash on a gentle cycle with mild detergent, and never tumble dry. For best results, turn the Oodie™ inside out before washing to help preserve its softness. Air dry it by hanging it on a line, and consider turni